We look forward to hearing from you.

Telephone:
+44 (0) 844 844 1331
Email:
info@synergieit.co.uk

Customers requiring support or management should email support@synergieit.co.uk, alternatively please fill out the form below.

For office hours phone support and management please call +44 (0)844 844 1331 option 2.

When completing the support request below, please provide as much information as possible. Please note that all fields are compulsory.

Discounts available when ordering 5 mailboxes or more, please contact our sales team using the form below for a quote.

We have developed our own mail scanning platform which filters and scans all email traffic between our firewalls and the Hosted Exchange server clusters, protecting you from a range of internet borne attacks.

Anti Spam
Anti Virus
Anti Spoofing
Anti Phishing
Keyword Content Filtering
IP Based Black Lists
Custom Black and White Lists

Anti Virus
Over 90% of computer viruses arrive via email. Most of the new fast spreading and destructive viruses are written to work and use Microsoft Exchange/Outlook. Therefore it is especially important for us to protect our Hosted Exchange users from virus outbreaks. We also make sure that your company is not sending out infected messages to customers or partners.

Our mail scanners protect you from viruses, worms and Trojans, scanning both incoming and outgoing messages. The platform scans not only email attachments, but it also stops viruses in documents and notes posted to public folders. Anti Virus protection is transparent and always on as the scanning is done before the Hosted Exchange server in real time.

Anti Spam

Spam attacks are an ever growing issue for many companies. We are committed to reducing this problem and our mail scanning platform will help dramatically decrease the flow of unwanted mail.

Our spam filter detects and filters annoying and offensive spam messages from email traffic automatically, transparently and frees time for productive work. The engine detects spam automatically using advanced content analysis and categorisation. High accuracy detection rates are achieved and maintained by scanning email using multiple filtering mechanisms.

Once identified, the mail can then be optionally tagged as spam for later filtering using the user’s own Hosted Exchange message rules.

Please contact our friendly sales team who can answer any of your questions, or arrange a free trial.

Outlook Web Access is a key feature of Hosted Exchange. Available via any web browser wherever you are in the world, OWA gives you full control over your email, address book, contacts and public folders. An improved user interface (UI) closely matches Outlook 2003 in functionality and design providing much improved ease of use.

Some of the new features of OWA
Meeting requests can be forwarded
Desktop Alert and Notification Area icon for new mail
Richer support for icons in Mail view
Control when messages are marked as read in Preview Panel
Public folders now display in their own window
Global Address Lists within an email message/meeting request
Message sensitivity settings on Information Bar
Meeting invitees can set their preferred reminder time
Support for common rules
Personal Tasks
Message signatures
Saved searches
In addition to these improvements, OWA now has a much faster connection speed. Mailbox content is compressed on the Exchange server before being sent to the Outlook 2003 client. Outlook 2003 downloads all items from the server based mailbox and keeps them synchronized in a cache on the local client computer. After a full copy of the mailbox is downloaded, the client performs most e-mail related tasks from the local computer.

Communication with the server is only required during offline folder synchronization, when downloading new items to the client computer, when uploading added or changed items to the server, or when sending messages.

Please contact our friendly sales team who can answer any of your questions, or arrange a free trial.

Windows Mobile Direct Push technology takes messaging to the next level by adding instant delivery. The Direct Push technology in MSFP means that our Hosted Exchange Server sends Outlook messaging directly to your device over the air (OTA) through your 3G/GPRS mobile provider. Like your desktop computer or laptop, your smartphone device can offer quick e-mail flow and easy access to your calendar and tasks.

Typical direct push scenarios

You leave the office for a client meeting, while on the road the customer calls to let you know the venue has been changed and that they have emailed you the new address and a map. While on the call you hear a new email notification beep, “Yep that’s fine, I have the map now”.

You decide to go straight to your morning presentation from home, you realise that you have left the business card for the person you are meeting at the office. You phone your office, the office administrator inputs the details into your shared contacts, which is instantly and automatically beamed to your device.

On the way back to the office from lunch you receive a calender entry, your assistant has booked an urgent appointment with an important client 5 mins away from where you are.

Your business information, in your hands, at all times

If your mobile device natively supports direct push technology, we offer it to you as standard. No extra monthly charges, no hidden costs. Naturally call/data charges of your mobile operator will apply. We can enable most devices that do not natively support direct push technology for a one off cost. This varies from device to device, and can cost between £29.99 +VAT to £69.99 +VAT.

Devices that support Direct Push Technology
All Windows Mobile 2003 and 5.0 phones, such as; Qtek 8310, Orange SPV C500/C600, Vodafone v1240, T-Mobile SDA II, Mio 8390
HP iPAQ hw6500, hw6515, hw6519
Samsung SCH-i730/i750/i830
iMate PDA2K
Motorola MPx220, A910
Sony P990, M600
Palm Treo 650
Above are the devices typical to most business users, if your device is not listed please contact us.

Devices that can be enabled to support Direct Push Technology
Nokia 3250, E50, E60, E61, E70, N71, N73, N80, N91, N92, N93, 9300, 9300i, 9500
Motorola PEBL, RAZR, SLVR, A630, v180, V220, V300, V400, V505, V525, V551, V600, A1000
Sony P900, P910, P990, M600, N Series, UX40/50, TJ35, TJ37, TH55, TG50
Palm Treo 650, Treo 600, Treo 700p, LifeDrive, Tungsten C, Tungsten E, Tungsten E2, Tungsten T2/T3/T5, T|X, Zire 72, Zodiac 1 & 2
Above are the devices typical to most business users, if your device is not listed please contact us.
Please contact our friendly sales team who can answer any of your questions, or arrange a free trial.

Our Hosted Exchange service is delivered fully featured; we aim to deliver the benefits and flexibility of an in house solution combined with the enhanced reliability and expertise of a fully managed service.

500Mb or 1 Gb storage space per user: Aggregated across a company’s account. Additional disk space is granted automatically as use dictates.

Personal and Public folders: Personal folders are an individual’s private folders, whereas public folders can be shared across all users within an organisation. You can share files/documents, customer contact information, correspondence, email, meeting notes. Additionally create teams for collaboration on projects and set rules so that only team members can gain access to the folder.

Outlook Client Access: Seamless integration with Outlook including configuration and usage support. Collaborative features imbedded in Outlook include multiple user interactivity, file sharing, calendar sharing and scheduling.

Outlook Web Access (OWA): Remotely access your Mailbox, Personal and Public folders, address book, contact information and calendars using a Web Browser.

Direct Push Technology: Emails are pushed directly to supported devices. Send and receive emails on your mobile device as they arrive.

Entourage for MAC: Microsoft Entourage for Mac seamlessly combines easy-to-use tools for efficiently managing your e-mail, calendar, address book, and tasks, all in one simple program.

Secure Connection: Provides an enhanced secure messaging solution that embodies Microsoft Windows VPN RAS architecture. It provides a high level of authentication and encryption for Exchange users. Encrypted RPC access, POP3, and IMAP are also available to all users.

Corporate Email Address: Use your existing company domain name, seamlessly integrate our Hosted Exchange service into your existing infrastructure. Three separate domain names can be associated with a single mailbox.

Anti Virus and Anti Spam: Automatic and continuous real time virus and spam checking for all incoming emails so your mailbox is protected all the time.

Backups: Regular backups of your mailboxes and public folder content will be performed by our daily backup schedule. Synergie IT store 7 days of backup history.

Outlook Mobile Access (OMA): Access your inbox, calendars and more from most WAP enabled cell-phones and PDAs. Support for xHTML (WAP 2.x), cHTML, and HTML browser-based devices and mobile devices that can securely browse Exchange 2003 mailboxes.
Please contact our friendly sales team who can answer any of your questions, or arrange a free trial.

• Easy to use – access your Outlook emails, contacts, calenders and tasks on any PC or mobile device from anywhere at anytime
• Fully supported – phone and email support provided, help is here when you need it
• Fully administered – no complex control panels, we look after everything (hardware/software/admin/backups)
• Fully protected – spam, virus and hoax/spoof email filtering as standard
• 99.99% SLA uptime guaranteed
• Freedom – work from home, work from the office, communicate from the train, access on the beach
• Free 30 day trial

EMAILS DELIVERED TO YOUR MOBILE PHONE AS STANDARD
SPECIAL OFFER!!!! SEE PRICES BELOW!!!!!

Email is now an integral part of every business. The ability to communicate and collaborate cost effectively is now more important than ever. Synergie IT’s Hosted Exchange provides you with the tools to be able to deliver a secure high-end messaging solution at a fraction of the cost of an internal solution.

500Mb Mailbox

£3.99 Per mailbox, per month for first 3 months then £6.99

1Gb Mailbox

£4.99 Per mailbox, per month for first 3 months then £7.99

2Gb Mailbox

£5.99 Per mailbox, per month for first 3 months then £8.99

BENEFITS TO YOUR BUSINESS

• Low predictable monthly service costs
• Typically save over 60% compared with an in-house solution
• No more hidden costs for your email service

• Clear and concise pay-per-user pricing
• No upfront capital investment
• No need to purchase new hardware or software
• Free up cash for business investment

• Deliver new functionality, quickly and easily
• Mobile Device Support, Remote Access, Email Archiving
• Empower employees to be more productive
• Comprehensive managed services
• No need to worry about the threat from ever more complex viruses and spam
• No need to worry about backups anymore
• Archival capabilities turn e-mail information into valuable business knowledge
• Future proof
• Never worry about server or functionality upgrades again
• The service grows with your business
• Guaranteed reliability
• ‘Money-back’ guaranteed service level and 24*7 support
• Proven to be more reliable than most SME in-house solutions
• Free up resources to work in your business
• Move the email management to a professional provider
• Benefit from years of email and network management expertise
• Make IT resources more agile to deal with changing business demands
• Risk free migrations
• Fully managed migration service
• No obligation, 30 day free trial

OUTLOOK ANYWHERE FEATURES:

• Shared Contacts
• Shared Calenders
• Multiple Public Folders
• 1 Gb Mailboxes
• Fully Featured Exchange
• Direct Push As Standard
• Advanced Spam Filtering
• Advanced Anti Virus
• HOAX Email Protection
• Automatically Backed Up

Please contact our friendly sales team who can answer any of your questions, or arrange a free trial.